Help

KOZAK Games is more than a brand—it’s a tiny creative ecosystem built by people who love games, art, storytelling, and meaningful experiences. We believe that great things happen when people help each other, and that’s why this page exists.

Behind every handmade game, custom-painted token, or strange midnight blog post, there are real people—not corporations. We rely on the support of others to keep this dream alive. That support might come in many forms:

• A kind message after your first play.

• A shoutout on social media.

• A donation to keep the website running.

• Buying a game for your collection—or for a friend.

• Just telling someone about what we do.

Shipping and delivery

Every copy is sent with care—and a bit of chaos—directly from our tiny print dungeon (read: my home office or backyard). I try to ship within a week of receiving the order, depending on the moon phase and how cooperative the local postal goblins are.

If you’re one of the two or three very special customers I ship physical goods to, I’ll probably write your address by hand, wrap the package in repurposed treasure maps, and wish it well before sending it off. Print & Play orders are fulfilled almost instantly via our web partner, so check your inbox (and spam folder, just in case).

Returns

I make these games in very small batches, by hand, often during strange hours of the night. This means:

• No warehouse.

• No fulfillment center.

• No customer service agent named “Brenda” on hold.

If you’re buying one, you’re supporting a creative process—not just purchasing a product. So please understand:

All sales are final. If something arrives damaged, I’ll do what I can, but I can’t afford mass-market return policies. This is a pirate ship, not Amazon Prime.

Frequently asked questions

Q: Why don’t prices ever go down?

A: Because I believe pricing should be honest. Not manipulative. I don’t want to train my audience to wait for fake discounts.

That’s why my games have stable pricing year-round.

You’ll only see lower prices twice a year:

• 🎄 Christmas (because it’s Christmas)

• ❤️ During crowdfunding (because I love early supporters)

Q: Will there be more games in stock later?

A: Maybe. But I only print small batches. So if you want a game, don’t wait too long or you’ll have to wait for the next raid season (if it ever comes). Some titles may never be reprinted if the first run ends.

Q: Are these games available in stores?

A: No, and that’s on purpose. I don’t want these games sitting on dusty retail shelves. KOZAK Games is built around direct relationships—you, me, and the stories we play together.

Q: Why do some games come with strange tokens or smell like paint?

A: Because I sometimes spray-paint game tokens in my backyard while writing blogs at midnight. Welcome to indie publishing, friend.

Q: What does crowdfunding “love” mean?

A: That’s when I open up a short campaign (usually on Kickstarter or Gamefound) to print a game or a book. Supporters there usually get a few bonuses—early delivery, bonus content, or a lower price. That’s the moment to jump in if you want to be part of the creative process.

Didn't find the answer to your question? Get in touch with us!

Sign up for the newsletter!

Sign up for the newsletter and receive more information about our games.